Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• We reserve the right to verify orders before dispatch, especially Cash on Delivery (COD) orders.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–5 business days
• Remote Areas: 4–8 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

• Shipping charges are displayed during checkout.
• Free shipping may be available on selected products or promotional offers.
• Additional delivery charges may apply for remote locations.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment's progress.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Please ensure that someone is available to receive the order and make the payment at the time of delivery.

Failed Deliveries

If the courier is unable to deliver your order due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be cancelled. Repeated failed or refused COD orders may result in restrictions on future purchases.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your order. Kindly provide your order number along with clear photos of the package and product for prompt assistance.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.